This policy is provided under the Washington My Health My Data Act, chapter 19.373 RCW. It describes the consumer health data that NXTLVL Coaching LLC ("NXTLVL," "we," "us," or "our") collects through the NXTLVL mobile application (the "App"), why we collect it, where it comes from, whether we share it, and how you can exercise your rights. "Consumer health data" has the meaning given in RCW 19.373.010(8): personal information that is linked or reasonably linkable to you and that identifies your past, present, or future physical or mental health status.
1. Consumer Health Data We Collect and Why
We collect the following categories of consumer health data. Each category is collected for the purpose stated beside it and used only in that way.
| Biological sex and date of birth (age) | To calculate your daily calorie and macronutrient targets, to apply the App's minimum-calorie safety floors, and to confirm you are 18 or older. |
|---|---|
| Height, current weight, and weight history | To calculate your calorie and macronutrient targets, to apply a body-mass-index safety check before a weight-loss plan is generated, and to track your progress. |
| Fitness goal, experience level, everyday activity level, training days per week, available equipment, meals per day, training emphasis, and cardio preference | To build your personalized meal plan and workout program and to personalize AI coaching replies and daily insights. |
| Dietary preferences and food allergies | To exclude those foods from your meal plan and from any meal swap. |
| Injury areas, injury screening answers, and cardiovascular screening answers | To screen for conditions that require a physician's clearance before starting a program, to exclude contraindicated exercises from your workout program, and to exclude them from any exercise swap. |
| Weight-management medication or treatment status | Stored with your profile to inform how your plan is adjusted. |
| Sleep schedule (wake time and bedtime) | To schedule your plan around your day. |
| Workout performance (exercises performed, sets, repetitions, weight lifted, effort rating, and session duration), meals marked as eaten, water intake, and activity streaks | To track your progress, maintain your streak, and generate your daily coaching insight. |
| AI Chat messages you send, and the replies you receive, including any health information you choose to type | To answer your questions in the AI Chat. The most recent 50 messages are stored so the conversation has context. |
| Your generated meal plans, workout programs, and daily coaching insights | Derived from the categories above. This is the service you requested. |
| Chat content you report | To review the reported message. |
| App usage measurements that include your calorie target, goal, fitness level, the muscle group and duration of a completed workout, and the names of meals you swap | To monitor, secure, troubleshoot, and improve the App. |
We do not collect consumer health data beyond these categories, and we do not use it for any purpose other than those stated, without first disclosing the new category or purpose and obtaining your affirmative consent.
2. Sources of Consumer Health Data
- You. The answers you enter during onboarding, the messages you send in the AI Chat, the workouts and meals you log, and the settings you choose in your profile.
- Derived by us. Calorie and macronutrient targets, safety-screening results, and your generated plans and insights, which we compute or generate from the data you provide.
- Our AI processor. Meal plans, meal and exercise swaps, daily insights, and chat replies generated by Google's Gemini API on our behalf from the inputs described in Section 3.
We do not obtain consumer health data about you from any other source.
3. Consumer Health Data We Share, and With Whom
We do not sell consumer health data.
We do not share consumer health data with any third party or with any affiliate. NXTLVL Coaching LLC has no affiliates.
We disclose consumer health data only to the processors below, which process it on our behalf, under our instructions, and only to provide the App. Under RCW 19.373.010(27)(b)(i), disclosure to a processor for that purpose is not "sharing."
| Google LLC (Firebase) | Firebase Authentication, Cloud Firestore, Cloud Functions, Cloud Messaging, Analytics, Crashlytics, and App Check. Stores and processes every category in Section 1. Analytics and Crashlytics receive the usage measurements and diagnostic data described in the last row of Section 1. |
|---|---|
| Google LLC (Gemini API) | Generates your plans, swaps, insights, and chat replies. Receives, per feature: for your meal plan, your biological sex, goal, meals per day, dietary preferences and food allergies, and your calorie and macronutrient targets (not your height, weight, or age); for the AI Chat, your message, up to your last ten chat messages, your first name, goal, experience level, training days, workout program name, meal plan targets, dietary preferences, and current streak; for a meal swap, the meal being replaced, your goal, and your dietary preferences and allergies; for an exercise swap, the exercise being replaced, your equipment, experience level, and any injury areas you reported; for your daily insight, your goal, experience level, program name, streak, and calorie target. |
| RevenueCat, Inc. | Subscription and entitlement status only. Receives no consumer health data. |
| Apple Inc. | App Store distribution, purchases, and Sign in with Apple only. Receives no consumer health data. |
We may disclose consumer health data when required by law, or to prevent, detect, or respond to security incidents or fraud, as permitted by RCW 19.373.100(3).
4. Your Rights
Under RCW 19.373.040 you have the right to:
- Confirm and access. Confirm whether we are collecting, sharing, or selling consumer health data about you, and receive a copy of that data, together with a list of all third parties and affiliates with whom we have shared or sold it and a way to contact them. Because we share it with none, that list will state so.
- Withdraw consent. Withdraw your consent to our collection and sharing of your consumer health data. Because the App cannot generate or maintain your plan without this data, withdrawing consent ends the service for your account, and we will delete your consumer health data as described below.
- Delete. Have your consumer health data deleted from our records, including archived and backup systems, and have every processor that holds it notified of your request.
5. How to Exercise Your Rights
Use either method. You do not need to create a new account.
- In the App: Profile, then Delete Account. This deletes your account and your consumer health data.
- By email: write to support@nxtlvl.coach from the email address on your NXTLVL account and state which right you are exercising (access, withdraw consent, or delete).
We may ask you for additional information reasonably necessary to confirm that the request comes from you. We will respond without undue delay and in all cases within 45 days of receiving your request. If reasonably necessary because of the complexity or number of your requests, we may extend that period once by a further 45 days; if we do, we will tell you within the first 45 days and explain why. Where data you asked us to delete is held in an archived or backup system, deletion from that system may take up to six months. Responses are free of charge up to twice per year.
6. How to Appeal
If we decline to act on your request, you may appeal within a reasonable time after receiving our decision by emailing support@nxtlvl.coach with "Appeal" in the subject line. Within 45 days of receiving your appeal, we will inform you in writing of any action taken or not taken in response to it, with a written explanation of the reasons. If we deny your appeal, you may submit a complaint to the Washington State Attorney General at https://www.atg.wa.gov/file-complaint.
7. Contact
NXTLVL Coaching LLC
support@nxtlvl.coach
nxtlvl.coach