Privacy Policy and Terms of Use
Privacy Policy
NXTLVL Coaching LLC
Last Updated: January 7, 2026
NXTLVL Coaching LLC (“NXTLVL Coaching,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our website, applications, or coaching services.
1. Information We Collect
Personal Information You Provide
Name
Email address
Phone number
Payment information (processed securely by third-party providers such as Stripe)
Fitness, nutrition, and lifestyle information you voluntarily provide, including goals, preferences, dietary information, and related details
Automatically Collected Information
Device and browser information
IP address
Website and app usage data
Cookies, pixels, and analytics data
2. How We Use Your Information
We use your information to:
Create and manage your account
Deliver personalized meal plans, training programs, and coaching services
Communicate with you regarding support, updates, and account-related matters
Process payments, subscriptions, and free trial conversions
Improve our services, systems, and user experience
Send marketing or promotional communications if you opt in
3. Coaching Communication Disclaimer
Messaging support is provided as part of our services; however, responses are not guaranteed to be immediate. Messaging is answered as soon as reasonably possible and does not constitute real-time, emergency, or medical support.
4. Information Sharing
We may share your information with trusted third-party service providers solely for business operations, including but not limited to:
Payment processors (e.g., Stripe)
Coaching and training platforms
CRM, messaging, form, and automation providers
Email and SMS communication services
We do not sell your personal information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may request to:
Access, update, or correct your personal information
Delete your account, subject to legal and contractual obligations
Opt out of marketing communications
Requests can be made by contacting [email protected].
7. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page and become effective immediately upon posting.
9. Contact
For privacy-related questions:
[email protected]
Terms of Use
NXTLVL Coaching LLC
Last Updated: January 7, 2026
By accessing or using NXTLVL Coaching’s website, applications, or services, you agree to these Terms of Use.
1. Services
NXTLVL Coaching provides online fitness coaching services, including personalized training programs, nutrition guidance, educational content, progress tracking, and coaching communication.
2. Not Medical Advice
NXTLVL Coaching is not a medical provider. All information and services are provided for educational and informational purposes only and are not a substitute for medical advice, diagnosis, or treatment. You are responsible for consulting a licensed healthcare professional before beginning any fitness or nutrition program.
3. Assumption of Risk
You acknowledge that participation in fitness and nutrition programs involves inherent risks. You voluntarily assume full responsibility for any risks, injuries, or damages that may occur.
4. User Responsibilities
You agree to:
Provide accurate and truthful information
Use programs responsibly and at your own risk
Maintain the confidentiality of your account credentials
Not copy, share, resell, or distribute NXTLVL Coaching materials
5. Free Trial
NXTLVL Coaching may offer a 7-day free trial. You will not be charged during the trial period. On day 8, your selected subscription will automatically convert to a paid plan unless canceled before the trial ends. You are responsible for canceling before the trial expiration to avoid charges.
6. Payments and Subscriptions
All subscriptions renew automatically unless canceled prior to renewal
Payments are processed securely through third-party payment processors
Cancellation applies only to future billing periods
7. No-Refund Policy
All sales are final. All payments are non-refundable, including but not limited to cases of non-use, dissatisfaction, change of mind, scheduling conflicts, technical issues, or cancellation after billing. Because services and digital materials are delivered immediately and personalized, no refunds, credits, or partial refunds will be issued for any reason.
8. Results Disclaimer
Individual results vary. NXTLVL Coaching makes no guarantees regarding weight loss, muscle gain, fat loss, performance improvements, or specific outcomes.
9. Intellectual Property
All content, programs, materials, and branding are the exclusive property of NXTLVL Coaching LLC and are protected by applicable intellectual property laws. Unauthorized use is prohibited.
10. Termination
We reserve the right to suspend or terminate access to our services at our sole discretion for violations of these Terms or misuse of our platform.
11. Limitation of Liability
To the fullest extent permitted by law, NXTLVL Coaching LLC is not liable for injuries, health issues, losses, damages, or adverse outcomes resulting from the use of our services. All services are used at your own risk.
12. Governing Law
These Terms are governed by and interpreted under the laws of the State of Texas.
13. Contact
For questions regarding these Terms: [email protected]agraph Font